Legal

Terms of Service

Last Updated: June 7, 2026  ·  Effective Date: June 7, 2026

Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and Dryv Social AI ("Dryv," "we," "our," or "us") and govern your use of Dryv, including our website at dryvsocial.ai and the Dryv AI client portal (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you are authorized to bind that business. If you do not agree, please do not use the Service.

Service Description

Dryv is an AI-powered social media content creation and publishing platform designed for small and medium businesses. Our AI agents draft content; you review and approve it before it publishes. Our service includes:

  • AI-generated social media content (captions, images, videos, carousels)
  • A client portal where you review, edit, approve, reject, and schedule content before it is published
  • Publishing of approved content to your connected social media accounts
  • Performance analytics and engagement reporting
  • AI avatar video creation and voice cloning (optional feature)
  • A knowledge base and Brand Brain so the AI reflects your business
  • Brand onboarding and strategy support

AI Content Generation & Your Approval

Content on the Service is generated by automated AI agents using the brand information, knowledge base inputs, and direction you provide. AI-generated content is presented to you as a draft. You are responsible for reviewing every piece of content and approving or rejecting it in your portal before it is published.

By approving a piece of content, you authorize us to publish it to your connected accounts and you accept responsibility for that content as if it were your own. You acknowledge that AI output may contain errors, inaccuracies, or content that does not suit your brand, and that the review-and-approval step exists specifically so you can catch and correct such issues before publication.

Accounts & Access

  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account
  • You agree to notify us immediately of any unauthorized use of your account
  • You must provide accurate and complete information when creating an account, and you must be at least 18 years old
  • Accounts are for business use only and may not be shared with unauthorized third parties; you are responsible for the actions of any team members you invite
  • We reserve the right to suspend or terminate accounts that violate these Terms

Acceptable Use

You agree not to use the Service to:

  • Generate or publish content that is unlawful, defamatory, obscene, hateful, harassing, deceptive, or otherwise harmful
  • Infringe the intellectual property, privacy, publicity, or other rights of any third party
  • Upload a likeness or voice you do not have the right and consent to use, or create misleading impersonations or "deepfakes" of any person
  • Engage in spam, automated bulk messaging, or any activity that violates a social media platform's policies
  • Attempt to reverse-engineer, scrape, resell, or build a competing product from the Service, or interfere with its operation or security
  • Violate any applicable law or regulation

Client Responsibilities

By using our Service, you agree to:

  • Provide accurate business information, brand guidelines, and content direction during onboarding and in your knowledge base
  • Review every piece of AI-generated content before publication and take full responsibility for any content published through your connected accounts
  • Ensure you have all rights, licenses, and consents necessary for any logos, images, media, likeness, voice, or brand materials you provide to us
  • Comply with the terms of service and policies of every social media platform you connect to the Service
  • Ensure your published content complies with applicable laws, advertising and disclosure rules, and industry regulations

Connected Accounts & Platform Compliance

Our Service integrates with third-party social media platforms (such as Meta, LinkedIn, TikTok, YouTube, and X/Twitter) through our publishing partner Upload-Post. By connecting your accounts:

  • You authorize us and our publishing partner to publish content and retrieve analytics on your behalf using the permissions you grant
  • You remain responsible for ensuring your use of each platform complies with that platform's own terms of service
  • We are not responsible for changes to third-party platform APIs, policies, or availability that may affect the Service
  • You can revoke our access to any connected platform at any time through that platform's settings

Intellectual Property & Ownership

Your Inputs

You retain ownership of all business information, brand materials, logos, imagery, media, knowledge-base inputs, and other content you provide to us ("Your Inputs"). You grant us a limited, non-exclusive, worldwide license to host, process, reproduce, and adapt Your Inputs solely to operate and provide the Service to you (including sending them to the sub-processors described in our Privacy Policy).

Approved Outputs

As between you and Dryv, content generated by our AI on your behalf and approved by you (captions, scripts, posts, images, videos, avatars) is yours to use for your business, to the extent we are able to assign such rights. You are responsible for ensuring all published content complies with applicable laws, platform policies, and third-party rights. Note that AI-generated material may not be eligible for copyright protection in some jurisdictions, and identical or similar output may be generated for others.

Our Platform

All software, design, models, prompts, workflows, trademarks, and other intellectual property related to the Dryv platform remain our exclusive property. These Terms grant you no license to the platform other than the right to use the Service. You may not copy, reverse-engineer, or redistribute any part of our platform.

Subscriptions, Billing & Trials

Plans & Pricing

Dryv is offered as a paid subscription billed through Stripe. Our plans are Foundation ($249/month), Momentum ($499/month), and Apex ($749/month). Annual billing options may also be available. Applicable prices and plan features are shown at checkout and may be updated from time to time.

Free Trial

We may offer a one-time 3-day free trial, granted only on a client's first-ever subscription. The trial is not offered on upgrades, downgrades, plan changes, or re-subscriptions. Unless you cancel before the trial ends, your subscription will automatically begin and you will be charged the applicable plan fee.

Auto-Renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current rate, until you cancel. By subscribing, you authorize us and Stripe to charge your payment method on a recurring basis.

Upgrades & Plan Changes

If you upgrade or change an active subscription, the change is applied in place and billed with proration as handled by Stripe. Plan changes are not eligible for a free trial.

Cancellation & Refunds

  • You may cancel your subscription at any time from your portal settings. Cancellation takes effect at the end of your current billing period, and you retain access until then.
  • Except where required by law, fees are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or unused content.
  • Failure to pay may result in suspension or termination of the Service.
  • You are responsible for any applicable taxes on fees charged.
  • We may adjust pricing with at least 30 days' notice to active clients; changes apply to your next renewal.

Disclaimers & Limitations

AI Content "As Is"

The Service and all AI-generated content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that AI-generated content will be accurate, complete, original, appropriate, or error-free. You are solely responsible for reviewing and approving content before it is published and for any content that goes live under your accounts.

No Performance Guarantee

We do not guarantee any specific results, follower growth, engagement rates, reach, or business outcomes from use of the Service. Social media performance depends on many factors outside our control.

Service Availability

We strive to keep the Service available but do not guarantee 100% uptime. Scheduled maintenance, third-party outages, or unforeseen issues may cause temporary interruptions. We are not liable for delays, failures, or losses caused by third-party services (including AI providers, social platforms, and payment processors).

Limitation of Liability

To the maximum extent permitted by law, Dryv and its affiliates, officers, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the Service — even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Service shall not exceed the fees you paid to us in the three (3) months preceding the event giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Dryv and its affiliates, officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Inputs and any content you approve or publish through the Service; (b) your use of any likeness or voice without the necessary rights or consent; (c) your violation of these Terms or any applicable law; and (d) your violation of any social media platform's terms or any third-party rights.

Termination

  • You may cancel your subscription at any time from your portal settings; cancellation takes effect at the end of the current billing period
  • We may terminate or suspend your account immediately for material violations of these Terms or for non-payment
  • Upon termination, your access to the portal will be revoked and we will delete or de-identify your data within 30 days, except records we are required to retain by law
  • Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive

Governing Law & Disputes

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules. Any disputes arising under these Terms will first be addressed through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration administered under the rules of the American Arbitration Association in Baltimore County, Maryland, except that either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property.

Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a revised date. Material changes will be communicated via email to active clients. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms? Get in touch: